At CredentialFlow, security isn't an afterthought—it's at the heart of everything we do. From day one, we've designed our platform to protect your data, credentials, and onboarding workflows with industry best practices and continuous improvement.
What we're committed to:
SOC 2 Certification (In Progress)
We're pursuing SOC 2 certification to demonstrate our dedication to data integrity, confidentiality, and privacy.
ISO 27001 (Future Goal)
Our long-term plan includes ISO 27001 certification, a globally recognized framework focused on managing information security risks.
GDPR Compliance
We follow GDPR best practices to protect personal data, regardless of where our customers are located.
Continuous Improvement
Security isn't static. We evolve, adapt, and improve our platform every day.
Transparency isn't just a promise—it's something we're building into our platform.
Our Third-Party Trust Center will be launched shortly after our official release. It's a dedicated space to provide visibility into our security practices, audits, and system performance.
What you'll find in the Trust Center:
Recent security updates
Stay informed about the latest security enhancements to our platform.
Compliance milestones
Track our progress toward industry certifications and compliance goals.
Audit results and certifications
Review our security audit findings and certification status.
System uptime & performance
Monitor our platform's reliability with real-time performance metrics.
Security policies
Access detailed documentation about our security practices and protocols.
We believe trust is earned, and our Trust Center is one way we prove it.
We don't believe in cutting corners when it comes to security. CredentialFlow is built with multiple layers of protection, ensuring credentials and sensitive information are handled responsibly.
Our security design includes:
Data Encryption
All sensitive data is encrypted at rest and in transit.
Credential Storage
Credentials are stored in a dedicated, encrypted vault—separate from other business data.
Permanent Credential Deletion
Credentials are automatically purged from our system 24 hours after being sent. Organizations can also choose to delete credentials immediately after retrieval for added control
One-Time Expiring Links
Delivered credentials use single-use encrypted links that expire after a set time, so sensitive data doesn't linger.
We're also working toward introducing per-tenant data isolation in future infrastructure updates to further strengthen organizational data separation.
The right people, the right information, at the right time.
CredentialFlow's RBAC ensures strict, customizable access controls:
HR Teams
Can manage employee onboarding information but cannot see credential details.
IT Teams
Can manage credential delivery but can't view personal employee information (if enabled).
Admins
Can define user roles, permissions, and visibility settings based on your organization's policies.
This optional separation of duties helps minimize risk and protect sensitive data within your team.
We believe security isn't static—it's an ongoing process. At CredentialFlow, we're committed to continuously enhancing how we monitor, detect, and respond to potential risks.
While some advanced monitoring features are part of our future roadmap, we've built our platform with a clear plan to enhance visibility and threat detection over time.
As part of our ongoing efforts, we plan to introduce:
Audit Logs
Detailed logs to provide visibility into credential delivery activity and administrative actions.
Baseline Monitoring
Foundational monitoring capabilities to help identify unusual platform activity.
Advanced Threat Detection
Real-time monitoring to help detect potential unauthorized access or suspicious behavior.
Proactive Alerts
Automated notifications to help organizations stay informed of credential delivery issues or potential risks.
AI-Powered Analysis
Future integration of AI-driven tools to analyze activity patterns and support faster incident response.
Security and transparency are core to CredentialFlow's mission. As our platform evolves, we will continue investing in monitoring and alerting features designed to help organizations better understand credential activity and strengthen their security posture.
Security isn't just about technology—it's about people.
That's why every approved CredentialFlow customer will have access to a dedicated Customer Portal designed to keep you informed, engaged, and in control of your experience.
In the portal, you'll be able to:
Suggest New Features
Share your ideas and feedback to help shape the future of CredentialFlow.
Access Knowledge Articles
Find step-by-step guides, best practices, and helpful resources to get the most out of the platform.
View Change Logs
Stay informed on new features, updates, and product improvements.
Vote on Upcoming Features
Influence our roadmap by voting on new ideas submitted by the CredentialFlow community.
Access Our Public Roadmap
See what's planned, what's in progress, and what's recently released—all in one place.
Your feedback matters. We're not just building a platform—we're building it alongside you. The Customer Portal is your space to collaborate with us and help drive continuous improvement.
Anyone can build features. What sets us apart is our commitment to trust, transparency, and continuous improvement.
At CredentialFlow, we're focused on building a platform you can rely on—because protecting your organization isn't just our product, it's our promise.
Your Credentials Deserve Better Security
Come Join Us
Join IT teams, HR professionals, and business leaders already securing their credential workflows.
CredentialFlow is available to approved businesses only. Submit your request today and streamline how your organization delivers credentials—securely and efficiently.
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