Privacy Policy For CredentialFlow, LLC

Introduction

Welcome to CredentialFlow ("CredentialFlow", "we", "us", "our"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and use our services. By accessing our services, you agree to the terms of this Privacy Policy.

Information We Collect

• Account Information: Your name, email address, and any other details you provide during account creation.
• Payment Information: Information related to your purchase or subscription, like payment information or transaction history.
• Usage Data: Information about your use of our platform, such as pages visited, features used, and time spent on our platform.
• Device Information: Information about the device you use to access our services, including the device identifier, browser type, operating system, and network information.
• Log Information: Log files, including IP addresses, browser details, and timestamps of activities on our platform.
• Authentication Data: Information from third-party authentication services, like OAuth tokens and user identifiers.
• Sales & CRM Data: Information related to sales, including contact details and communication history.

How We Use Your Information

We use your information for various purposes, including the following:

• Providing & Improving Our Services: To deliver and improve our services.
• Customer Support: To provide you with customer support and respond to your inquiries.
• Marketing & Analytics: To send you marketing communications and analyze how our services are used.
• Compliance: To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing

We process your information based on the following legal grounds:

• Consent: When you have given us consent to process your information.
• Contract: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When we are required to comply with legal obligations.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights.

Data Breach Notification

In the event of a data breach, we will notify you and the relevant authorities as required by law. We will take all necessary steps to mitigate the impact of the breach and prevent future occurrences.

How We Store Your Information

We store your information securely using industry-standard practices. We retain your information for as long as necessary to provide our services and comply with legal obligations.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: Encryption
• Access Controls: Access Controls
• Regular Security Audits: Regular Security Audits

Automated Decision-Making and Profiling

We do not use your information for automated decision-making or profiling.

International Data Transfers

We may transfer your information to countries outside of your country of residence. We ensure that appropriate safeguards are in place to protect your information during such transfers.

Your Rights

You have the right to access, correct, delete, and restrict the processing of your information. You also have the right to object to the processing of your information and to data portability. To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@credentialflow.com